Refund Policy
← Back to PoliciesRETURN POLICY
Last updated March 21. 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full
refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please download and fill out the RETURN FORM and mail your return to the following address:
Raver Studios s.r.o.
Ke Skále 2360/13
Prague, Czech Republic 14900
Czechia
+420773231154
After sending the package please contact us on ig: @raverstudios or email: info.raverstudios@gmail.com. Please include the tracking number in your message.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process
your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS
The following items cannot be returned or exchanged:
Custom Items
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
info.raverstudios@gmail.com or @raverstudios on Instagram